FAQs

Frequently asked questions

Why should I buy ILLUMEN Mini?

  • Safety First: Illuminate dark spaces, enhance visibility, and boost your personal safety.
  • Everyday Convenience: Easily find keys, wallets, or other items in dark bags or purses.
  • Stylish and Compact: A fashionable and functional accessory that fits perfectly in any bag.
  • Reliable and Durable: Built to last, providing long-lasting illumination.
  • Peace of Mind: Always be prepared for unexpected darkness, whether it's a power outage or a late-night walk.

Empower yourself with the power of light. Choose safety, choose style, choose our women's bag light.

What payment methods can I use?

We offer a variety of convenient payment methods to make your shopping experience as smooth as possible. You can choose from:

Credit Card: Visa, Mastercard, American Express

Debit Card: Visa, Mastercard

Digital Wallets: Apple Pay, Google Pay.

We prioritize your security, so you can shop with confidence knowing that our payment system is fully encrypted.

Can I track my order?

Yes, you can track your order!

Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your package's progress on our website or through the carrier's tracking portal.

TRACK ORDER

What are the delivery charges?

Great news! We offer free shipping on all orders.

No matter where you are, you'll receive your order at no additional cost.

How can I get offer of bulk amounts?

To inquire about bulk order discounts, please contact our customer support team directly.They can provide you with specific pricing information and any special offers available for larger quantities.

How to contact customer service?

Here are the best ways to contact our customer service team:

Live Chat: The quickest way to get in touch with us. Simply click the "Chat Now" button on our website to start a live chat with one of our agents.

Email: Send us an email to (suport@illumen.co)

Social Media: Reach out to us on (Illumen.official).

Our dedicated team is ready to assist you with any questions, concerns, or support you may need.

Leave us a message & we will get back to you in 48 hours!